Product Releases. Solutions. Incident 360 Console. Just two of the many examples include a global leading airline that was able to reduce MTTR by 78% in the process, and. BigPanda is being used by leading enterprises to automate their ticketing. Real-time Topology Mesh. Incident 360 Console. Enterprise Cloud Platform. Enterprise. Product Releases. Automatic Incident Triage. 8%), data scientists (3. With more of a heads up for taking care of. Automatic Incident Triage. BigPanda’s Automatic Incident Triage helps IT Ops and NOC teams solve this pain point, improve NOC productivity and reclaim high-value L3 and DevOps FTE hours. Unified Analytics. Unified Analytics. Business incident Intelligence from BigPanda helps SREs, DevOps, and ITOps teams triage issues and accelerate root cause analysis, leveraging AIOps technologies. by Corina Payne | Feb 7, 2023. The effects of BigPanda’s most recent round of funding—amounting to $190 million—will be reverberating throughout the company for years to come. Contact Info: [email protected] is where BigPanda comes in. BigPanda was purpose-built for Incident Intelligence and Automation and represents a best-of-breed approach to solve the most pressing and urgent problems for enterprises, their ITOps. Within IT Operations, Generative AI can analyze incidents, identify patterns, summarize them, suggest root causes in real-time, and provide valuable insights to operators. Anomaly detection. Automatic Incident Triage. Unified Analytics. Automatic Incident Triage. Working from BigPanda. Root Cause Changes. Product Releases. Real-time Topology Mesh. Product Releases. BigPanda’s Event Enrichment Engine allows users to easily edit and change this order through a drag-and-drop UI. Automatic Incident Triage. Unified Analytics. Solutions. Incident feeds wherever you are. Enterprise Cloud Platform. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Step 4: Recover and Reset. Root Cause Changes. Reduce costs. Real-time Topology Mesh. BigPanda cuts through the complexity of your monitoring stack and consolidates alerts from all of your monitoring systems. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065New Product Releases Include Unified Search, Incident Dashboards and Enhanced Integrations with Atlassian JIRA Software, Splunk and Datadog. Automatic Incident Triage. Enterprise Cloud Platform. Real-time Topology Mesh. New Capability Automatically Delivers Clear Incident. , the leader in AIOps Event Correlation and Automation, today announced AHEAD was a winner in its first annual Partner of the Year Awards. 7 Business Days. Incident 360 Console. The incident feed is always just a click away. Unified Analytics. Enterprise Cloud Platform. Unified Analytics. Unified Analytics. Incident 360 Console. Incident 360 Console. Unified Analytics. Unified Analytics. Incident 360 Console. Enterprise Cloud Platform. Enterprise Cloud Platform. 7, 2023 — BigPanda, Inc. You connect to multiple monitoring tools, multiple change tools, topology tools, and you find ways to turn that combined data across those different systems into insight or action automatically. Unified Analytics. Real-time Topology Mesh. Unified Analytics. Enterprise Cloud Platform. Automatic Incident Triage. The most important section of the BigPanda interface is the incident feed. BigPanda provides multiple tools to isolate the IT incident’s root cause quickly. As raw data is ingested into BigPanda from integrated tools, the system correlates related events into high-level incidents. Enterprise Cloud Platform. BigPanda’s RESOLVE ‘22 conference hosted a number of luminaries in the AIOps and IT Ops world, so naturally we needed to get their thoughts. Why BigPanda? Read Overview. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Step 2: Concentrate on your sphere of influence. On average, our customers sent us 2. Real-time Topology Mesh. Automatic Incident Triage. Incident triage and remediation traditionally involves dozens of manual actions to notify and coordinate teams. Solutions. . Root Cause Changes. Unified Analytics. Incident 360 Console. MOUNTAIN VIEW, Calif. Using a CMDB like ServiceNow’s is an ITIL best practice and enables IT teams to manage the relationships between configuration items (CI), maintain asset data, and for IT asset management. Automatic Incident Triage. Root Cause Changes. Product Releases. Incident 360 Console. Contact Info: info@bigpanda. With that success,. Incident 360 Console. Solutions . , the leader in Incident Intelligence and Automation powered by AIOps, today announced it has been named to Inc. Real-time Topology Mesh. Automatic Incident Triage. Root Cause Changes. Automatic Incident Triage. AIOps is typically used to reduce alert noise, identify incidents across the tech stack, and automate incident management workflows. Automatic Incident Triage. Enterprise Cloud Platform. Contact Info: info@bigpanda. Unified Analytics. Root Cause Changes. In contrast, ServiceNow IT Operations (ITOM) focuses on managing and. Take a tour to learn more about BigPanda’s Incident Intelligence and Automation platform, powered by AIOps. Contact Info: info@bigpanda. Step 2: Concentrate on your sphere of influence. Solutions. Enterprise Cloud Platform. Unified Analytics. Product Releases. Automatic Incident Triage. Unified Analytics. They are in complex industries that are. Real-time Topology Mesh. Real-time Topology Mesh. Contact Info: info@bigpanda. Building upon months of data collection and rigorous analysis, BigPanda was able to put together a Sankey workflow chart (Figure 1 below) that provides a comprehensive snapshot of the typical organizational landscape, tracing the lifecycle of events from source systems to issue resolution. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Domain-agnostic AIOps is where you combine data points or data from various datasets, various tools. Incident management; Configuration management; Quality management; Event correlation is tied to the incident management process, but it is interwoven with all six processes because event correlation provides the contextual information needed to understand the impact of a change, diagnose a problem or track the progress of a. Product Releases. Select the Pencil edit icon, or Edit Incident Tag to open the tag editor. Real-time Topology Mesh. Unified Analytics. Generative AI works in near real-time to automatically add the correlated alerts’ summary, title, and root cause analysis to ITSM tickets or chat collaboration channels with specific L1/L2/L3 teams – without manual. Product Releases. , the leader in Incident Intelligence and Automation powered by AIOps, today announced the appointment of Joanna Johnston to Chief Customer Officer, responsible for post-sales. Root Cause Changes. 0%), and UX designers (2. Enterprise Cloud Platform. Incident Intelligence enables faster incident detection, accelerated triage, and reduced escalations. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. Incident 360 Console. Unified Analytics. Enterprise Cloud Platform. Key aspects of ServiceNow ITSM include Service Desk, Incident, problem, and change management. org recognized our efforts to create resources for our customers. Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and dramatically improve your MTTR. Enterprise Cloud Platform. Root Cause Changes. , the leader in Incident Intelligence and Automation powered by AIOps, today announced that CRN ®, a brand of The Channel Company, has recognized Joseph Schramm on its 2023 Channel Chiefs list. Root Cause Changes. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Solutions. Solutions . Real-time Topology Mesh. Incident 360 Console. Product Releases. by BigPanda | Jun 26, 2023. Unified Analytics. ITOps and DevOps teams need a clear roadmap to design, implement, and operate the incident management process; IT incident management best practices provide a framework for managing IT. See how Fortune 500 companies are reducing IT costs. Enterprise Cloud Platform. Take tour. Root Cause Changes. Automatic Incident Triage. Enterprise Cloud Platform. Product Releases. Unified Analytics. Root Cause Changes. SAN FRANCISCO, July 11, 2023 — BigPanda, Inc. Root Cause Changes. Product Releases. 9% risk of having a layoff. Solutions. Real-time Topology Mesh. Product Releases. Real-time Topology Mesh. It can also act as a smart assistant for ITOps, SREs, and DevOps teams, greatly reducing stress and improving incident response. Why BigPanda? Read Overview. Companies scaled during the pandemic due to a shift in consumer behavior, and many companies had to pivot their ITOps strategies. Unified Analytics. Product Releases. In doing so, BigPanda became the first Algorithmic Service Operations platform provider to achieve this milestone in. Implementing Machine Learning (ML) and AI in IT operations, commonly known as AIOps, can help by quickly processing large datasets and uncovering insights hidden from the human eye. Incident 360 Console. Enterprise Cloud Platform. Incident 360 Console. 12, 2022 — BigPanda, Inc. SAN FRANCISCO, Nov. Enterprise Cloud Platform. Enterprise Cloud Platform. Real-time Topology Mesh. Unify ITOps alert data: This is how your team can get the most holistic view of your data and aligns with the BigPanda Alert Intelligence service. Solutions. Root Cause Changes. Root Cause Changes. The influence of incident triage on the length of MTTR is often underestimated. IT incidents often lack critical business context necessary to conduct triage, resulting in long incident management lifecycles and high MTTR. Our advanced AIOps technology redefines incident management, prevents service disruptions, and elevates customer satisfaction – and I couldn’t be more. Event moderator and BigPanda Regional VP of Professional Services Sales Jordan Gamble carried the sinking ship analogy a step further. Automatic Incident Triage. Root Cause Changes. Autodesk uses BigPanda’s Event Enrichment Engine to accelerate their IT Ops. Real-time Topology Mesh. Providers like BigPanda sit in a pivotal position between these data generating tools and the business units that consume the output. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Transformation initiatives. Enterprise Cloud Platform. Real-time Topology Mesh. Explore the incident panel and more as you master its functionalities, and optimize environments for effective incident management. Unified Analytics. , a provider of Event Correlation and Automation solutions powered by AIOps, is releasing Automatic Incident Triage, a new platform component. BigPanda’s Workflow Automation service leverages automated notifications and ticketing to accelerate incident investigation and resolution. BigPanda’s Operational Intelligence and Automation Platforms ingest and intelligently. Solutions. Product Releases. Improved correlation and alert noise suppression. Enterprise Cloud Platform. BigPanda’s event enrichment adds additional contextual information to your alerts, including business segment, relevant CI/CD elements, or operational data. Solutions. DevOps and SRE. Enterprise Cloud Platform. How BigPanda automates Root Cause Analysis The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. Incident 360 Console. Real-time Topology Mesh. Root Cause Changes. Find out how the BigPanda AIOps Event Correlation and Automation platform can help. Real-time Topology Mesh. Product Releases. Unified Analytics. Former Snowflake vice president to focus on guiding customer efficiencies and providing transformational services. Why BigPanda? Read Overview. Incident 360 Console. BigPanda makes it simple to integrate with any monitoring alert sources with Open Integration Hub. Incident 360 Console. Real-time Topology Mesh. Root Cause Changes. Mean Time Between Failures (MTBF) measures the average duration between repairable failures of a system or product. 8 Hours. Incident 360 Console. Contact Info: info@bigpanda. Root Cause Changes. Optm offers more than 20 years. Contact Info: info@bigpanda. Cloud-based IT incident response solution purpose-built for large enterprises. Enterprise Cloud Platform. Automatic Incident Triage. Enterprise Cloud Platform. Product Releases. Because the company must rely on “different [best-of-breed tools] that. Incident 360 Console. Incident 360 Console. Unified Analytics. Product Releases. If it’s successful, it leaves a comment on the incident in BigPanda notating that the system attempted automated self-healing and the result was success. Open and extensible BigPanda’s Open Integration Hub brings together monitoring, change, topology, CMDB, service maps and trace information into a central hub to give you. Enterprise Cloud Platform. Unified Analytics. First, it allows your ITOps and NOC teams to create custom incident tags in BigPanda that capture business context and business metrics. Root Cause Changes. With BigPanda’s new AI-Generated Incident Analysis, incident triage and collaboration is easier and faster than ever. Enterprise Cloud Platform. Review our policies to see just why you can trust us with your business. Root Cause Changes. Enterprise Cloud Platform. Real-time Topology Mesh. AIOps employs advanced algorithms and machine learning to swiftly analyze and prioritize incoming incidents based on their potential impact and urgency. From the list of incident tags, select the tag you'd like to automate, or select New Tag to create a new tag. Enterprise Cloud Platform. Incident 360 Console. Real-time Topology Mesh. Incident 360 Console. The Business Insider report on layoffs in 2022 found that recruiters were among the most susceptible jobs, with a 7. Event triage: AIOps platforms enhance incidents with business and operational context, enabling rapid triage. Solutions. Root Cause Changes. In the world of IT, there are two main approaches to managing changes—the information technology infrastructure library (ITIL) and continuous integration and continuous delivery/deployment (CI/CD). Data Shows Costs Correlate With Business Size, With Outages Costing Large Enterprises More Than $1. If you are considering AIOps, particularly in light of the recent Dell. Enterprise Cloud Platform. Real-time Topology Mesh. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. With alert enrichment and correlation, BigPanda brings incident details together into a single pane, making it easier for teams to quickly analyze tech stack impact and identify potential causes. Incident 360 Console. Automatic Incident Triage. This minimizes the burden on personnel to document. Unified Analytics. Unified Analytics. Unified Analytics. Automatic Incident Triage. However, these initiatives create complexity for IT Ops teams. Embrace. Automatic Incident Triage. While Datadog gives teams end-to-end visibility, it works even better together with AIOps from BigPanda – development teams gain insights into outside application dependencies and reliance on other systems. Incident 360 Console. Enterprise Cloud Platform. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065making delays. , provider of the first Autonomous IT Operations platform, today announced the expansion of their partner program to address a growing demand from the market for. Unified Analytics. Product Releases. Enterprise Cloud Platform. Product Releases. BigPanda’s Incident 360. Unified Analytics. Real-time Topology Mesh. Connections to third-party runbook. Solutions . “With the right outlook. SAN FRANCISCO, April 7, 2022 — BigPanda, Inc. Enterprise Cloud Platform. Real-time Topology Mesh. , the leader in AIOps Event Correlation and Automation, today announced an extension of the funding round the company announced in January, with new. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Company Announces New ServiceNow Integration, BigPanda University, and Other Key Pillars for Self-Service Experience to Deliver Customer Value Quickly SAN. Incident 360 Console. Solutions. Root Cause Changes. Enterprise Cloud Platform. Unified Analytics. And when they do escalate, the additional. Incident 360 Console. Enterprise Cloud Platform. Incident 360 Console. Root Cause Changes. Automatic Incident Triage. Yet, it’s extremely progressive in its AI capabilities. Root Cause Changes. Product. Enterprise Cloud Platform. Real-time Topology Mesh. Incident 360 Console. Solutions. Ready for a self-guided tour of BigPanda’s Event Correlation and Automation platform? Our product team put together a virtual environment to give you an idea of the capabilities we offer and the use cases we solve. Application modernization. Contact Info: info@bigpanda. BigPanda’s Level-0 Automation streamlines stressful, manual incident triage, allowing IT Ops to efficiently handle high incident volumes. Product Releases. Contact Info: info@bigpanda. Incident 360 Console. Unified Analytics. Product Releases. Configure: Apply best practices to configure the BigPanda system and integrations so that they function optimally to fully meet the needs of the organization. Incident 360 Console. Incident response: If it is worth doing, it is worth automating. Incident 360 Console. BigPanda helps IT operations teams improve service availability, drive operational efficiencies and reduce the costs and risks associated with. Hybrid cloud. Providers like BigPanda sit in a pivotal position between these data generating tools and the business units that consume the output. And it’s. First, it allows your ITOps and NOC teams to create. SolutionsAlgorithmic alert correlation is an intelligent way to make sense out of this deluge of machine data and separate the signal from the noise. Solutions. Automatic Incident Triage. Introducing Automatic Incident Triage by BigPanda. Incident 360 Console. Enterprise. Real-time Topology Mesh. Incident 360 Console. Automatic Incident Triage. Jul 20, 2023 — 7 min read Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. Root Cause Changes. Incident 360 Console. , the leader in Incident. SolutionsAlgorithmic alert correlation is an intelligent way to make sense out of this deluge of machine data and separate the signal from the noise. Automatic Incident Triage. Incident 360 Console. Incident 360 Console. Automatic Incident Triage. Product. Automatic Incident Triage. Contact Info: info@bigpanda. SAN FRANCISCO, Feb. As we all adjust to this new normal, many organizations are faced with the prospect of having. However, tech also was hit hard with software engineers (3. Reduce costs. Why BigPanda? Read Overview. Incident 360 Console. BigPanda’s Alert Intelligence service ingested and filtered 25M Zayo events in three months, reducing them by 90% to 2. Incident 360 Console. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it was named a winner in the 2022-23 Cloud Awards, the international awards for cloud computing. BigPanda’s Automatic Incident Triage helps IT Ops and NOC teams solve this pain point, improve NOC productivity and reclaim high-value L3 and DevOps FTE hours.